Every 500 minutes of conversation recording space is chargeable at 2 SGD/month. (Please take note that once you purchase additional recording storage, this storage can NOT be downgraded).
To add/upgrade your conversation recording space, kindly email sales@yeastar.sg with your requirement, we will reply to you with a quotation first, you can do your estimation based on:

  1. Monthly usage estimation.
  2. How long do you want to keep your recordings in terms of the month?

Calculation example:

  1. Monthly usage estimation: You are doing about 2000 minutes of calls per month,
  2. How long do you want to keep it: 3 Months.

Then you are required to have a total of 2,000 X 3= 6,000 minutes of storage space at any time, thus we will quote you 6000X500X2=24 SGD/month, or 288 SGD/Yr.

If the recording storage is full, the oldest recordings will be deleted automatically, and the latest recording will be stored.Conversation recording can be totally disabled if you don’t want this feature, if you do want to do recordings, it can be configured to auto-record everything or configured as one-touch recording. (Dial a feature code before calling out to activate call recording).