Standard (S-Series) User Guide

Your server administrator will send each user a user welcome email. It gives all the details for the user’s initial setup and consists of other information like this: User details (Extension number, username, password) Yeastar Cloud PBX Login URL A QR code to login to your Linkus Mobile client.

Yeastar Cloud PBX is a fully-featured cloud-based phone system ideally suited for SMBs. Besides efficient call communication, rich telephony features, desktop softphone, BYOD mobility, IM, presence, unified messaging and CRM integration are all at your disposal. With 100% hosted deployment, there is no upfront hardware cost and the in-house management

Thanks for purchase our services. We’ve sent you a system-generated email for the system administrator, please follow the instruction to activate Yeastar Cloud PBX and set up your password. Kindly note that you will be the only administrator for your own Yeastar Cloud PBX, we don’t have access

Here is a list of useful information for new Yeastar Cloud PBX users: Linkus User guide: Linkus Desktop Client Guide (yeastar.com) Yeastar Cloud PBX user guide: Cloud PBX user guide (Unofficial) (yeastar.sg) Linkus download: Linkus Download and Documents – Linkus Download and Documents Other information: The user welcome email

Compared with traditional on-premise IPPBX and other cloud PBX brands, Yeastar Cloud PBX has fewer issues with firewalls but it doesn’t mean zero issues. When you do experience a connection/registration issue, you may follow the below instructions to resolve it: 1. Verify with 4G/5G connection. You may

With traditional IP-PBX, your IP-PBX will be using an internal IP address assigned by your in-house router, in order to connect it from outside, usually, you’ve to configure DDNS, port forward, firewall etc. In comparison, Yeastar Cloud PBX uses the public IP addresses to enable you to connect from

1. Products Covered: Yeastar Cloud PBX that purchased from us. 2. Targetted Audience: Our technical support is offered to the Yeastar Cloud PBX administrators only. We do NOT entertain individual end-users on your server. If you are an end-user, please look for your server admin for support. 3. Method of

Set Date and Time Adjust the time of your PBX (including the time zone) to your local time. The PBX will generate call logs with your local time. 1. Go to Settings > System > Date & Time. 2. Select your time zone. 3. (Optional) Configure Daylight Saving Time. 4. Click “Save”. 5.

Reduced local and long-distance call charges One network to manage for both voice and data, instead of two Reduced travel costs, wherever you are, just dial out as if you are at your office Easily make adds, moves, and changes to the phone system as needed Employees have more ways

To test your connection to our servers before signing up or to help troubleshoot any issues you are experiencing we need you to run a PingPlotter test. This is software that will run on your PC for a period of time and track the amount of packet loss and latency

Yeastar Cloud PBX uses a default template for the Welcome Email. You can change the email subject and email contents according to your needs. Step 1 Log in to your PBX web interface, go to Settings > PBX > Extensions, and click “Welcome Email”. Step 2 In the Send Welcome Email window,

Set Call Forwarding Prompt By default, when the PBX is forwarding an incoming call to another number, the PBX will play the call forwarding prompt “please hold when I try to locate the person you are calling”, and then play the MoH music when the caller is waiting. You can

SIP forking enables an extension number to be registered by multiple SIP endpoints (i.e. devices) simultaneously. A single call can ring multiple endpoints at the same time. This makes it possible for your desk phone ring and mobile softphone ring at the same time, and for you enjoy the

You can integrate Linkus with Outlook 2016 to achieve Outlook Call Pop-up and Click-to-Call from Outlook. 1. Go to > CRM Integration. 1. Configure the General settings. * Open Contact: When will the incoming call pop up. * Enable Journaling: Whether to record the call logs in Outlook 2016. * Create new contacts if

Note: Google Contacts integration is only supported on Linkus Windows Desktop. You can integrate Linkus with Google Contacts to achieve Call Pop-up on Google Contacts web page. 1. Go to > CRM Integration. 1. Configure the General settings.

Note: Salesforce CRM integration is only supported on Linkus Windows Desktop. After integrating Linkus with Salesforce CRM, you will achieve the following features on Linkus: * Call Pop-ups: When a Salesforce contact calls to you, a pop-up call is shown on Linkus and the contact details are automatically shown on a

Note: Microsoft Dynamics 365 integration is only supported on Linkus Windows Desktop. After integrating Linkus with Dynamics 365, you will achieve the following features on Linkus: * Call Pop-ups: When a Dynamics contact calls to you, a pop-up call is shown on Linkus and the contact details are automatically shown on

Zoho Integration Introduction Zoho Integration App is designed to facilitate quick integration between your Yeastar S-Series VoIP PBX and multiple Zoho applications. Supported Zoho applications and features The Zoho Integration App is applicable to the following Zoho applications: * Zoho One: An all-in-one suite of Zoho applications designed to meet user‘